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Complaints and apprehension as Arik Air suspends operations

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Complaints and apprehension reign as news of suspension of its operations by Arik Air gains ground following its inability to fly passengers across Nigeria since the early hours of today (Tuesday, September 13, 2016).

Said to owe marketers over N3 billion for aviation fuel, with its insurance coverage withdrawn by insurers across the world,  many are scared about the fate of the airline, as well as the future of aviation as three airlines have suspended services in three weeks.
Here are some of the views

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About the Author

  • William U. Chinebu

    Well, Arik Air is a total disappointment! I flew one of their flights
    from Lagos to Johannesburg and back when they started. But today, they have become only a shadow of themselves. Passengers have terrible experiences to narrate evrywhere. All you need to do is search online.

    My flight to Owerri from Abuja was cancelled by Arik due to “operational reasons” in a rather unpalatable manner. My ticket number and booking reference are 725 21089 75326 and IDQSWN respectively.

    I made a refund request at the Arik Air counter at the airport on December 6, 2016 and was told that I will get a refund in 21 days. Up to this moment I have not heard from Arik Air. I have sent several emails to Arik Air concerning the refund and there is no response from them whatsoever. How can airline that really wants to succeed in the industry be so callous and unprofessional?

    I really need the refund of my payment of N48,799 for the round trip ticket. I used my ATM card to make the payment and the cash left my account immediately. It is, therefore, incomprehensible to me why the refund should take so long. What is more annoying is the
    lack of response from the Ari Air on the matter.

    Arik allows customers to book flights online that it has no plan of operating. Then it cancels the flights at the last minute and then takes months to process customers refunds. This is worse than anything I have seen in the airline industry. I think regulatory authorities need to look into this and take punitive measures against Arik. They are “robbing” unsuspecting passengers in this manner to cover up the serious financial problems. And the madness must not continue!

  • William U. Chinebu

    Well, Arik Air is a total disappointment! I flew one of their flights
    from Lagos to Johannesburg and back when they started. But today, they have become only a shadow of themselves. Passengers have terrible experiences to narrate evrywhere. All you need to do is search online.

    My flight to Owerri from Abuja was cancelled by Arik due to “operational reasons” in a rather unpalatable manner. My ticket number and booking reference are 725 21089 75326 and IDQSWN respectively.

    I made a refund request at the Arik Air counter at the airport on December 6, 2016 and was told that I will get a refund in 21 days. Up to this moment I have not heard from Arik Air. I have sent several emails to Arik Air concerning the refund and there is no response from them whatsoever. How can airline that really wants to succeed in the industry be so callous and unprofessional?

    I really need the refund of my payment of N48,799 for the round trip ticket. I used my ATM card to make the payment and the cash left my account immediately. It is, therefore, incomprehensible to me why the refund should take so long. What is more annoying is the
    lack of response from the Ari Air on the matter.

    Arik allows customers to book flights online that it has no plan of operating. Then it cancels the flights at the last minute and then takes months to process customers refunds. This is worse than anything I have seen in the airline industry. I think regulatory authorities need to look into this and take punitive measures against Arik. They are “robbing” unsuspecting passengers in this manner to cover up the serious financial problems. And the madness must not continue!

  • William U. Chinebu

    Well, Arik Air is a total disappointment! I flew one of their flights
    from Lagos to Johannesburg and back when they started. But today, they have become only a shadow of themselves. Passengers have terrible experiences to narrate evrywhere. All you need to do is search online.

    My flight to Owerri from Abuja was cancelled by Arik due to “operational reasons” in a rather unpalatable manner. My ticket number and booking reference are 725 21089 75326 and IDQSWN respectively.

    I made a refund request at the Arik Air counter at the airport on December 6, 2016 and was told that I will get a refund in 21 days. Up to this moment I have not heard from Arik Air. I have sent several emails to Arik Air concerning the refund and there is no response from them whatsoever. How can airline that really wants to succeed in the industry be so callous and unprofessional?

    I really need the refund of my payment of N48,799 for the round trip ticket. I used my ATM card to make the payment and the cash left my account immediately. It is, therefore, incomprehensible to me why the refund should take so long. What is more annoying is the
    lack of response from the Ari Air on the matter.

    Arik allows customers to book flights online that it has no plan of operating. Then it cancels the flights at the last minute and then takes months to process customers refunds. This is worse than anything I have seen in the airline industry. I think regulatory authorities need to look into this and take punitive measures against Arik. They are “robbing” unsuspecting passengers in this manner to cover up the serious financial problems. And the madness must not continue!

  • William U. Chinebu

    Well, Arik Air is a total disappointment! I flew one of their flights
    from Lagos to Johannesburg and back when they started. But today, they have become only a shadow of themselves. Passengers have terrible experiences to narrate evrywhere. All you need to do is search online.

    My flight to Owerri from Abuja was cancelled by Arik due to “operational reasons” in a rather unpalatable manner. My ticket number and booking reference are 725 21089 75326 and IDQSWN respectively.

    I made a refund request at the Arik Air counter at the airport on December 6, 2016 and was told that I will get a refund in 21 days. Up to this moment I have not heard from Arik Air. I have sent several emails to Arik Air concerning the refund and there is no response from them whatsoever. How can airline that really wants to succeed in the industry be so callous and unprofessional?

    I really need the refund of my payment of N48,799 for the round trip ticket. I used my ATM card to make the payment and the cash left my account immediately. It is, therefore, incomprehensible to me why the refund should take so long. What is more annoying is the
    lack of response from the Ari Air on the matter.

    Arik allows customers to book flights online that it has no plan of operating. Then it cancels the flights at the last minute and then takes months to process customers refunds. This is worse than anything I have seen in the airline industry. I think regulatory authorities need to look into this and take punitive measures against Arik. They are “robbing” unsuspecting passengers in this manner to cover up the serious financial problems. And the madness must not continue!

  • William U. Chinebu

    Well, Arik Air is a total disappointment! I flew one of their flights
    from Lagos to Johannesburg and back when they started. But today, they have become only a shadow of themselves. Passengers have terrible experiences to narrate evrywhere. All you need to do is search online.

    My flight to Owerri from Abuja was cancelled by Arik due to “operational reasons” in a rather unpalatable manner. My ticket number and booking reference are 725 21089 75326 and IDQSWN respectively.

    I made a refund request at the Arik Air counter at the airport on December 6, 2016 and was told that I will get a refund in 21 days. Up to this moment I have not heard from Arik Air. I have sent several emails to Arik Air concerning the refund and there is no response from them whatsoever. How can airline that really wants to succeed in the industry be so callous and unprofessional?

    I really need the refund of my payment of N48,799 for the round trip ticket. I used my ATM card to make the payment and the cash left my account immediately. It is, therefore, incomprehensible to me why the refund should take so long. What is more annoying is the
    lack of response from the Ari Air on the matter.

    Arik allows customers to book flights online that it has no plan of operating. Then it cancels the flights at the last minute and then takes months to process customers refunds. This is worse than anything I have seen in the airline industry. I think regulatory authorities need to look into this and take punitive measures against Arik. They are “robbing” unsuspecting passengers in this manner to cover up the serious financial problems. And the madness must not continue!

  • William U. Chinebu

    Well, Arik Air is a total disappointment! I flew one of their flights
    from Lagos to Johannesburg and back when they started. But today, they have become only a shadow of themselves. Passengers have terrible experiences to narrate evrywhere. All you need to do is search online.

    My flight to Owerri from Abuja was cancelled by Arik due to “operational reasons” in a rather unpalatable manner. My ticket number and booking reference are 725 21089 75326 and IDQSWN respectively.

    I made a refund request at the Arik Air counter at the airport on December 6, 2016 and was told that I will get a refund in 21 days. Up to this moment I have not heard from Arik Air. I have sent several emails to Arik Air concerning the refund and there is no response from them whatsoever. How can airline that really wants to succeed in the industry be so callous and unprofessional?

    I really need the refund of my payment of N48,799 for the round trip ticket. I used my ATM card to make the payment and the cash left my account immediately. It is, therefore, incomprehensible to me why the refund should take so long. What is more annoying is the
    lack of response from the Ari Air on the matter.

    Arik allows customers to book flights online that it has no plan of operating. Then it cancels the flights at the last minute and then takes months to process customers refunds. This is worse than anything I have seen in the airline industry. I think regulatory authorities need to look into this and take punitive measures against Arik. They are “robbing” unsuspecting passengers in this manner to cover up the serious financial problems. And the madness must not continue!

  • William U. Chinebu

    Well, Arik Air is a total disappointment! I flew one of their flights
    from Lagos to Johannesburg and back when they started. But today, they have become only a shadow of themselves. Passengers have terrible experiences to narrate evrywhere. All you need to do is search online.

    My flight to Owerri from Abuja was cancelled by Arik due to “operational reasons” in a rather unpalatable manner. My ticket number and booking reference are 725 21089 75326 and IDQSWN respectively.

    I made a refund request at the Arik Air counter at the airport on December 6, 2016 and was told that I will get a refund in 21 days. Up to this moment I have not heard from Arik Air. I have sent several emails to Arik Air concerning the refund and there is no response from them whatsoever. How can airline that really wants to succeed in the industry be so callous and unprofessional?

    I really need the refund of my payment of N48,799 for the round trip ticket. I used my ATM card to make the payment and the cash left my account immediately. It is, therefore, incomprehensible to me why the refund should take so long. What is more annoying is the
    lack of response from the Ari Air on the matter.

    Arik allows customers to book flights online that it has no plan of operating. Then it cancels the flights at the last minute and then takes months to process customers refunds. This is worse than anything I have seen in the airline industry. I think regulatory authorities need to look into this and take punitive measures against Arik. They are “robbing” unsuspecting passengers in this manner to cover up the serious financial problems. And the madness must not continue!

  • William U. Chinebu

    Well, Arik Air is a total disappointment! I flew one of their flights
    from Lagos to Johannesburg and back when they started. But today, they have become only a shadow of themselves. Passengers have terrible experiences to narrate evrywhere. All you need to do is search online.

    My flight to Owerri from Abuja was cancelled by Arik due to “operational reasons” in a rather unpalatable manner. My ticket number and booking reference are 725 21089 75326 and IDQSWN respectively.

    I made a refund request at the Arik Air counter at the airport on December 6, 2016 and was told that I will get a refund in 21 days. Up to this moment I have not heard from Arik Air. I have sent several emails to Arik Air concerning the refund and there is no response from them whatsoever. How can airline that really wants to succeed in the industry be so callous and unprofessional?

    I really need the refund of my payment of N48,799 for the round trip ticket. I used my ATM card to make the payment and the cash left my account immediately. It is, therefore, incomprehensible to me why the refund should take so long. What is more annoying is the
    lack of response from the Ari Air on the matter.

    Arik allows customers to book flights online that it has no plan of operating. Then it cancels the flights at the last minute and then takes months to process customers refunds. This is worse than anything I have seen in the airline industry. I think regulatory authorities need to look into this and take punitive measures against Arik. They are “robbing” unsuspecting passengers in this manner to cover up the serious financial problems. And the madness must not continue!

  • William U. Chinebu

    Well, Arik Air is a total disappointment! I flew one of their flights
    from Lagos to Johannesburg and back when they started. But today, they have become only a shadow of themselves. Passengers have terrible experiences to narrate evrywhere. All you need to do is search online.

    My flight to Owerri from Abuja was cancelled by Arik due to “operational reasons” in a rather unpalatable manner. My ticket number and booking reference are 725 21089 75326 and IDQSWN respectively.

    I made a refund request at the Arik Air counter at the airport on December 6, 2016 and was told that I will get a refund in 21 days. Up to this moment I have not heard from Arik Air. I have sent several emails to Arik Air concerning the refund and there is no response from them whatsoever. How can airline that really wants to succeed in the industry be so callous and unprofessional?

    I really need the refund of my payment of N48,799 for the round trip ticket. I used my ATM card to make the payment and the cash left my account immediately. It is, therefore, incomprehensible to me why the refund should take so long. What is more annoying is the
    lack of response from the Ari Air on the matter.

    Arik allows customers to book flights online that it has no plan of operating. Then it cancels the flights at the last minute and then takes months to process customers refunds. This is worse than anything I have seen in the airline industry. I think regulatory authorities need to look into this and take punitive measures against Arik. They are “robbing” unsuspecting passengers in this manner to cover up the serious financial problems. And the madness must not continue!

  • William U. Chinebu

    Well, Arik Air is a total disappointment! I flew one of their flights
    from Lagos to Johannesburg and back when they started. But today, they have become only a shadow of themselves. Passengers have terrible experiences to narrate evrywhere. All you need to do is search online.

    My flight to Owerri from Abuja was cancelled by Arik due to “operational reasons” in a rather unpalatable manner. My ticket number and booking reference are 725 21089 75326 and IDQSWN respectively.

    I made a refund request at the Arik Air counter at the airport on December 6, 2016 and was told that I will get a refund in 21 days. Up to this moment I have not heard from Arik Air. I have sent several emails to Arik Air concerning the refund and there is no response from them whatsoever. How can airline that really wants to succeed in the industry be so callous and unprofessional?

    I really need the refund of my payment of N48,799 for the round trip ticket. I used my ATM card to make the payment and the cash left my account immediately. It is, therefore, incomprehensible to me why the refund should take so long. What is more annoying is the
    lack of response from the Ari Air on the matter.

    Arik allows customers to book flights online that it has no plan of operating. Then it cancels the flights at the last minute and then takes months to process customers refunds. This is worse than anything I have seen in the airline industry. I think regulatory authorities need to look into this and take punitive measures against Arik. They are “robbing” unsuspecting passengers in this manner to cover up the serious financial problems. And the madness must not continue!

  • William U. Chinebu

    Well, Arik Air is a total disappointment! I flew one of their flights
    from Lagos to Johannesburg and back when they started. But today, they have become only a shadow of themselves. Passengers have terrible experiences to narrate evrywhere. All you need to do is search online.

    My flight to Owerri from Abuja was cancelled by Arik due to “operational reasons” in a rather unpalatable manner. My ticket number and booking reference are 725 21089 75326 and IDQSWN respectively.

    I made a refund request at the Arik Air counter at the airport on December 6, 2016 and was told that I will get a refund in 21 days. Up to this moment I have not heard from Arik Air. I have sent several emails to Arik Air concerning the refund and there is no response from them whatsoever. How can airline that really wants to succeed in the industry be so callous and unprofessional?

    I really need the refund of my payment of N48,799 for the round trip ticket. I used my ATM card to make the payment and the cash left my account immediately. It is, therefore, incomprehensible to me why the refund should take so long. What is more annoying is the
    lack of response from the Ari Air on the matter.

    Arik allows customers to book flights online that it has no plan of operating. Then it cancels the flights at the last minute and then takes months to process customers refunds. This is worse than anything I have seen in the airline industry. I think regulatory authorities need to look into this and take punitive measures against Arik. They are “robbing” unsuspecting passengers in this manner to cover up the serious financial problems. And the madness must not continue!

  • William U. Chinebu

    Well, Arik Air is a total disappointment! I flew one of their flights
    from Lagos to Johannesburg and back when they started. But today, they have become only a shadow of themselves. Passengers have terrible experiences to narrate evrywhere. All you need to do is search online.

    My flight to Owerri from Abuja was cancelled by Arik due to “operational reasons” in a rather unpalatable manner. My ticket number and booking reference are 725 21089 75326 and IDQSWN respectively.

    I made a refund request at the Arik Air counter at the airport on December 6, 2016 and was told that I will get a refund in 21 days. Up to this moment I have not heard from Arik Air. I have sent several emails to Arik Air concerning the refund and there is no response from them whatsoever. How can airline that really wants to succeed in the industry be so callous and unprofessional?

    I really need the refund of my payment of N48,799 for the round trip ticket. I used my ATM card to make the payment and the cash left my account immediately. It is, therefore, incomprehensible to me why the refund should take so long. What is more annoying is the
    lack of response from the Ari Air on the matter.

    Arik allows customers to book flights online that it has no plan of operating. Then it cancels the flights at the last minute and then takes months to process customers refunds. This is worse than anything I have seen in the airline industry. I think regulatory authorities need to look into this and take punitive measures against Arik. They are “robbing” unsuspecting passengers in this manner to cover up the serious financial problems. And the madness must not continue!

  • William U. Chinebu

    Well, Arik Air is a total disappointment! I flew one of their flights
    from Lagos to Johannesburg and back when they started. But today, they have become only a shadow of themselves. Passengers have terrible experiences to narrate evrywhere. All you need to do is search online.

    My flight to Owerri from Abuja was cancelled by Arik due to “operational reasons” in a rather unpalatable manner. My ticket number and booking reference are 725 21089 75326 and IDQSWN respectively.

    I made a refund request at the Arik Air counter at the airport on December 6, 2016 and was told that I will get a refund in 21 days. Up to this moment I have not heard from Arik Air. I have sent several emails to Arik Air concerning the refund and there is no response from them whatsoever. How can airline that really wants to succeed in the industry be so callous and unprofessional?

    I really need the refund of my payment of N48,799 for the round trip ticket. I used my ATM card to make the payment and the cash left my account immediately. It is, therefore, incomprehensible to me why the refund should take so long. What is more annoying is the
    lack of response from the Ari Air on the matter.

    Arik allows customers to book flights online that it has no plan of operating. Then it cancels the flights at the last minute and then takes months to process customers refunds. This is worse than anything I have seen in the airline industry. I think regulatory authorities need to look into this and take punitive measures against Arik. They are “robbing” unsuspecting passengers in this manner to cover up the serious financial problems. And the madness must not continue!

  • William U. Chinebu

    Well, Arik Air is a total disappointment! I flew one of their flights
    from Lagos to Johannesburg and back when they started. But today, they have become only a shadow of themselves. Passengers have terrible experiences to narrate evrywhere. All you need to do is search online.

    My flight to Owerri from Abuja was cancelled by Arik due to “operational reasons” in a rather unpalatable manner. My ticket number and booking reference are 725 21089 75326 and IDQSWN respectively.

    I made a refund request at the Arik Air counter at the airport on December 6, 2016 and was told that I will get a refund in 21 days. Up to this moment I have not heard from Arik Air. I have sent several emails to Arik Air concerning the refund and there is no response from them whatsoever. How can airline that really wants to succeed in the industry be so callous and unprofessional?

    I really need the refund of my payment of N48,799 for the round trip ticket. I used my ATM card to make the payment and the cash left my account immediately. It is, therefore, incomprehensible to me why the refund should take so long. What is more annoying is the
    lack of response from the Ari Air on the matter.

    Arik allows customers to book flights online that it has no plan of operating. Then it cancels the flights at the last minute and then takes months to process customers refunds. This is worse than anything I have seen in the airline industry. I think regulatory authorities need to look into this and take punitive measures against Arik. They are “robbing” unsuspecting passengers in this manner to cover up the serious financial problems. And the madness must not continue!

  • William U. Chinebu

    Well, Arik Air is a total disappointment! I flew one of their flights
    from Lagos to Johannesburg and back when they started. But today, they have become only a shadow of themselves. Passengers have terrible experiences to narrate evrywhere. All you need to do is search online.

    My flight to Owerri from Abuja was cancelled by Arik due to “operational reasons” in a rather unpalatable manner. My ticket number and booking reference are 725 21089 75326 and IDQSWN respectively.

    I made a refund request at the Arik Air counter at the airport on December 6, 2016 and was told that I will get a refund in 21 days. Up to this moment I have not heard from Arik Air. I have sent several emails to Arik Air concerning the refund and there is no response from them whatsoever. How can airline that really wants to succeed in the industry be so callous and unprofessional?

    I really need the refund of my payment of N48,799 for the round trip ticket. I used my ATM card to make the payment and the cash left my account immediately. It is, therefore, incomprehensible to me why the refund should take so long. What is more annoying is the
    lack of response from the Ari Air on the matter.

    Arik allows customers to book flights online that it has no plan of operating. Then it cancels the flights at the last minute and then takes months to process customers refunds. This is worse than anything I have seen in the airline industry. I think regulatory authorities need to look into this and take punitive measures against Arik. They are “robbing” unsuspecting passengers in this manner to cover up the serious financial problems. And the madness must not continue!

  • William U. Chinebu

    Well, Arik Air is a total disappointment! I flew one of their flights
    from Lagos to Johannesburg and back when they started. But today, they have become only a shadow of themselves. Passengers have terrible experiences to narrate evrywhere. All you need to do is search online.

    My flight to Owerri from Abuja was cancelled by Arik due to “operational reasons” in a rather unpalatable manner. My ticket number and booking reference are 725 21089 75326 and IDQSWN respectively.

    I made a refund request at the Arik Air counter at the airport on December 6, 2016 and was told that I will get a refund in 21 days. Up to this moment I have not heard from Arik Air. I have sent several emails to Arik Air concerning the refund and there is no response from them whatsoever. How can airline that really wants to succeed in the industry be so callous and unprofessional?

    I really need the refund of my payment of N48,799 for the round trip ticket. I used my ATM card to make the payment and the cash left my account immediately. It is, therefore, incomprehensible to me why the refund should take so long. What is more annoying is the
    lack of response from the Ari Air on the matter.

    Arik allows customers to book flights online that it has no plan of operating. Then it cancels the flights at the last minute and then takes months to process customers refunds. This is worse than anything I have seen in the airline industry. I think regulatory authorities need to look into this and take punitive measures against Arik. They are “robbing” unsuspecting passengers in this manner to cover up the serious financial problems. And the madness must not continue!

  • William U. Chinebu

    Well, Arik Air is a total disappointment! I flew one of their flights
    from Lagos to Johannesburg and back when they started. But today, they have become only a shadow of themselves. Passengers have terrible experiences to narrate evrywhere. All you need to do is search online.

    My flight to Owerri from Abuja was cancelled by Arik due to “operational reasons” in a rather unpalatable manner. My ticket number and booking reference are 725 21089 75326 and IDQSWN respectively.

    I made a refund request at the Arik Air counter at the airport on December 6, 2016 and was told that I will get a refund in 21 days. Up to this moment I have not heard from Arik Air. I have sent several emails to Arik Air concerning the refund and there is no response from them whatsoever. How can airline that really wants to succeed in the industry be so callous and unprofessional?

    I really need the refund of my payment of N48,799 for the round trip ticket. I used my ATM card to make the payment and the cash left my account immediately. It is, therefore, incomprehensible to me why the refund should take so long. What is more annoying is the
    lack of response from the Ari Air on the matter.

    Arik allows customers to book flights online that it has no plan of operating. Then it cancels the flights at the last minute and then takes months to process customers refunds. This is worse than anything I have seen in the airline industry. I think regulatory authorities need to look into this and take punitive measures against Arik. They are “robbing” unsuspecting passengers in this manner to cover up the serious financial problems. And the madness must not continue!

  • William U. Chinebu

    Well, Arik Air is a total disappointment! I flew one of their flights
    from Lagos to Johannesburg and back when they started. But today, they have become only a shadow of themselves. Passengers have terrible experiences to narrate evrywhere. All you need to do is search online.

    My flight to Owerri from Abuja was cancelled by Arik due to “operational reasons” in a rather unpalatable manner. My ticket number and booking reference are 725 21089 75326 and IDQSWN respectively.

    I made a refund request at the Arik Air counter at the airport on December 6, 2016 and was told that I will get a refund in 21 days. Up to this moment I have not heard from Arik Air. I have sent several emails to Arik Air concerning the refund and there is no response from them whatsoever. How can airline that really wants to succeed in the industry be so callous and unprofessional?

    I really need the refund of my payment of N48,799 for the round trip ticket. I used my ATM card to make the payment and the cash left my account immediately. It is, therefore, incomprehensible to me why the refund should take so long. What is more annoying is the
    lack of response from the Ari Air on the matter.

    Arik allows customers to book flights online that it has no plan of operating. Then it cancels the flights at the last minute and then takes months to process customers refunds. This is worse than anything I have seen in the airline industry. I think regulatory authorities need to look into this and take punitive measures against Arik. They are “robbing” unsuspecting passengers in this manner to cover up the serious financial problems. And the madness must not continue!

  • William U. Chinebu

    Well, Arik Air is a total disappointment! I flew one of their flights
    from Lagos to Johannesburg and back when they started. But today, they have become only a shadow of themselves. Passengers have terrible experiences to narrate evrywhere. All you need to do is search online.

    My flight to Owerri from Abuja was cancelled by Arik due to “operational reasons” in a rather unpalatable manner. My ticket number and booking reference are 725 21089 75326 and IDQSWN respectively.

    I made a refund request at the Arik Air counter at the airport on December 6, 2016 and was told that I will get a refund in 21 days. Up to this moment I have not heard from Arik Air. I have sent several emails to Arik Air concerning the refund and there is no response from them whatsoever. How can airline that really wants to succeed in the industry be so callous and unprofessional?

    I really need the refund of my payment of N48,799 for the round trip ticket. I used my ATM card to make the payment and the cash left my account immediately. It is, therefore, incomprehensible to me why the refund should take so long. What is more annoying is the
    lack of response from the Ari Air on the matter.

    Arik allows customers to book flights online that it has no plan of operating. Then it cancels the flights at the last minute and then takes months to process customers refunds. This is worse than anything I have seen in the airline industry. I think regulatory authorities need to look into this and take punitive measures against Arik. They are “robbing” unsuspecting passengers in this manner to cover up the serious financial problems. And the madness must not continue!

  • William U. Chinebu

    Well, Arik Air is a total disappointment! I flew one of their flights
    from Lagos to Johannesburg and back when they started. But today, they have become only a shadow of themselves. Passengers have terrible experiences to narrate evrywhere. All you need to do is search online.

    My flight to Owerri from Abuja was cancelled by Arik due to “operational reasons” in a rather unpalatable manner. My ticket number and booking reference are 725 21089 75326 and IDQSWN respectively.

    I made a refund request at the Arik Air counter at the airport on December 6, 2016 and was told that I will get a refund in 21 days. Up to this moment I have not heard from Arik Air. I have sent several emails to Arik Air concerning the refund and there is no response from them whatsoever. How can airline that really wants to succeed in the industry be so callous and unprofessional?

    I really need the refund of my payment of N48,799 for the round trip ticket. I used my ATM card to make the payment and the cash left my account immediately. It is, therefore, incomprehensible to me why the refund should take so long. What is more annoying is the
    lack of response from the Ari Air on the matter.

    Arik allows customers to book flights online that it has no plan of operating. Then it cancels the flights at the last minute and then takes months to process customers refunds. This is worse than anything I have seen in the airline industry. I think regulatory authorities need to look into this and take punitive measures against Arik. They are “robbing” unsuspecting passengers in this manner to cover up the serious financial problems. And the madness must not continue!

  • William U. Chinebu

    Well, Arik Air is a total disappointment! I flew one of their flights
    from Lagos to Johannesburg and back when they started. But today, they have become only a shadow of themselves. Passengers have terrible experiences to narrate evrywhere. All you need to do is search online.

    My flight to Owerri from Abuja was cancelled by Arik due to “operational reasons” in a rather unpalatable manner. My ticket number and booking reference are 725 21089 75326 and IDQSWN respectively.

    I made a refund request at the Arik Air counter at the airport on December 6, 2016 and was told that I will get a refund in 21 days. Up to this moment I have not heard from Arik Air. I have sent several emails to Arik Air concerning the refund and there is no response from them whatsoever. How can airline that really wants to succeed in the industry be so callous and unprofessional?

    I really need the refund of my payment of N48,799 for the round trip ticket. I used my ATM card to make the payment and the cash left my account immediately. It is, therefore, incomprehensible to me why the refund should take so long. What is more annoying is the
    lack of response from the Ari Air on the matter.

    Arik allows customers to book flights online that it has no plan of operating. Then it cancels the flights at the last minute and then takes months to process customers refunds. This is worse than anything I have seen in the airline industry. I think regulatory authorities need to look into this and take punitive measures against Arik. They are “robbing” unsuspecting passengers in this manner to cover up the serious financial problems. And the madness must not continue!

  • William U. Chinebu

    Well, Arik Air is a total disappointment! I flew one of their flights
    from Lagos to Johannesburg and back when they started. But today, they have become only a shadow of themselves. Passengers have terrible experiences to narrate evrywhere. All you need to do is search online.

    My flight to Owerri from Abuja was cancelled by Arik due to “operational reasons” in a rather unpalatable manner. My ticket number and booking reference are 725 21089 75326 and IDQSWN respectively.

    I made a refund request at the Arik Air counter at the airport on December 6, 2016 and was told that I will get a refund in 21 days. Up to this moment I have not heard from Arik Air. I have sent several emails to Arik Air concerning the refund and there is no response from them whatsoever. How can airline that really wants to succeed in the industry be so callous and unprofessional?

    I really need the refund of my payment of N48,799 for the round trip ticket. I used my ATM card to make the payment and the cash left my account immediately. It is, therefore, incomprehensible to me why the refund should take so long. What is more annoying is the
    lack of response from the Ari Air on the matter.

    Arik allows customers to book flights online that it has no plan of operating. Then it cancels the flights at the last minute and then takes months to process customers refunds. This is worse than anything I have seen in the airline industry. I think regulatory authorities need to look into this and take punitive measures against Arik. They are “robbing” unsuspecting passengers in this manner to cover up the serious financial problems. And the madness must not continue!