Encomium
Before the gist, how cool is it to read the mind of your customers?
On Monday, December 10, 2018, MTN Nigeria launched a business solution – ‘MTN Smart Survey’ – to help business owners understand exactly what their customers wants and how to serve them better.
MTN Nigeria has remained committed to making customers lives brighter and so guests at the launch enjoyed pure insight on how to serve their customers better and how to effectively use the survey tool to gain customer insight in order to drive better business efficiency.
| Yes there were also lovely giveaways at the launch, who doesn’t like freebies? The service offers survey delivery through the USSD channel to MTN subscribers that have been profiled based on specific attributes, such as age, gender, location, etc. The sweet part is the tool has also been designed in a way that rewards customers with N100 MTN airtime upon completion of questions administered through the survey. Guests in attendance from different business sectors in Nigeria were opportune to test the survey platform beforehand to know how this business tool can interest their customers and business at large. The ICT company continues to seek ways to contribute to the Nigerian economy by extending its partnership capabilities to brighten the lives of small business owners within the country. |
